Case study: King of Shaves

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How streamlined business processes led to more empowered and confident staff King of Shaves has the second largest brand of shaving software in the UK with a powerful retail presence throughout the nation including Boots, Harrods, Lloyds Pharmacy, Morrisons, Sainsbury’s,...
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Case study: Hozelock

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How customer service levels were improved in a strongly cyclical business An excellent relationship with our clients is a top priority at iM3L. This case study from our work with Hozelock starts back in 2002 when they wanted to improve...
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